Engage & personalize

Three capabilities that shape what each visitor sees, finds, and gets answered, all grounded in your own content, all on sovereign EU infrastructure.

Key capabilities

  • AI search

    Grounded, source-cited retrieval across your content. The engine behind Knowledge Navigator and Instant Answer Engine.

  • Personalization & CDP

    First-party personalisation based on customer data, no third-party trackers required.

  • Conversational AI

    The interaction layer for citizen, candidate, customer and patient conversational interfaces.

Which use cases this powers

Engage & personalize capabilities power Knowledge Navigator (internal AI search), Trusted Answers (external conversational AI), and the personalisation side of Campaign Craft.

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See it live

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