How Dropsolid AI Delivers Trusted, Open AI Experiences

AI is changing how people find answers, and how organizations should respond. In five short conversations, our founder breaks down why Drupal, open source, and sovereignty are the foundation for trustworthy AI experiences, and how Dropsolid AI is putting that into practice with real customer results.

 

Why Drupal Still Matters in the Age of AI

Drupal's content types, fields, taxonomies, permissions, and workflows were built to structure information long before AI existed. That same structure now gives AI models exactly the context they need, turning Drupal's reputation for complexity into its biggest advantage, especially at enterprise scale.

Why Openness Is the Key to Better AI Experiences

Your website, marketing automation, and customer data platform each hold pieces of context. When they're scattered, AI can't use them well. See how the Open DXP unifies them with open-source building blocks, protecting user privacy while giving AI, and autonomous agents, the shared context they need.

From Open Websites to Trusted AI Answers: Our Story

14 years ago, Dropsolid was built on two principles: help organizations connect directly with their users, and do it in an open way that never locks them in. Those same principles now power Dropsolid AI, and led directly to its first product, Trusted Answers.

Trusted Answers: Cutting Support Load by 92%

Customer journeys have shifted from browsing to asking. Trusted Answers lets your organisation, not a generic chatbot, give the best answer, using your own content. See how the EU Personnel Selection Office cut 8,000 weekly support questions by 92% after deploying it.

Why Open Source Is a Strategic Choice for AI

Black-box AI systems risk locking your organization's data and knowhow into a single provider. See why Dropsolid AI's model-agnostic, open-source approach keeps your prompts, context, and customer data yours, and why that's the only real path to cost control and privacy.

Edge Shield: Protecting Your Website and AI Experiences

The internet isn't safe to run unmanaged, Edge Shield protects your site with a global CDN, DDoS mitigation, and bot protection. It's especially critical once bots can burn through your AI conversational experience's token usage.

The Content Factory: How We Keep Thousands of Web Pages Accurate and Compliant

Managing content across 50 countries or reacting to a regulatory change shouldn't mean manually checking every page. The Content Factory flags what needs updating and even suggests fixes, with a human always in the loop.

Beyond Chatbots and Search: How to Answer Your Website Visitors' Questions

A real conversational AI experience gives users a direct answer from your content, not a chatbot queue or a search results page. It builds trust and a direct relationship that general AI tools like ChatGPT simply can't offer.

Want to see this in action on your own platform?

Talk to us about building open, sovereign conversational experiences