Updates & maintenance
What we maintain
Server OS patches and updates
Hosting platform patches and updates
Mautic platform updates (rolled out on staging, testable before production, per the Mautic tier docs)
CDP (Apache Unomi) updates
What stays with the customer
Drupal core and application updates.
Updating your Drupal application is the customer's responsibility. Our Solutions team handles this as a separate engagement for customers who prefer not to do it in-house.